Privacy Policy

At Atelier Media, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you engage our real estate photography and videography services in Brisbane and Gold Coast.

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1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name

• Email address

• Phone number

• Property details (e.g., address, type)

• Payment details (processed securely through trusted platforms)

2. HOW WE USE YOUR INFORMATION

We use the information you provide for the following purposes:

• To deliver and manage the services you’ve booked

• To communicate with you about inquiries, bookings, and project updates

• To process payments securely

• To enhance our services and improve website performance

• To send marketing or promotional content (only if you’ve opted in)

3. DATA PROTECTION

We take reasonable and appropriate measures to safeguard your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of online transmission or storage can be guaranteed as 100% secure.

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4. SHARING YOUR INFORMATION

We do not sell or trade your personal information. We only share your data with trusted third-party service providers who support our operations—such as payment processors or web hosting platforms—and only when necessary. We may also disclose information when required by law.

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5. YOUR RIGHTS

You have the right to:

• Access and review your personal data

• Request correction of inaccurate or incomplete information

• Withdraw your consent to data processing

• Request deletion of your personal data, where legally permissible

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6. COOKIES

Our website may use cookies to improve user experience and website functionality. You can accept or refuse cookies through your browser settings at any time.

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7. CHANGES TO THIS POLICY

This Privacy Policy may be updated periodically. Any changes will be published on this page with a revised “last updated” date. We encourage you to review it from time to time.

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8. CONTACT US

If you have any questions, feedback, or concerns regarding this Privacy Policy or how your data is handled, please reach out to us:

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Atelier Media
info@atlrmedia.com.au

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Last updated: JUne 2025